PRIVACY POLICY
Enlighten Me Ayurveda Pty Ltd ("we", "us") runs the online shop at enlightenmeuniverse.com. This policy explains what information we collect and how we use it.
WHAT WE COLLECT
When you place an order, we collect your name, email address, shipping address and phone number (if provided) so we can process, ship and support your order. Payments are handled securely by our payment providers. We never see or store your full card details. When you browse our website, we and our partners may collect information about your visit, such as the pages you view, the products you look at and the device and browser you use.
HOW WE USE YOUR INFORMATION
We use your information to process and deliver your orders, answer your questions, and improve our website and products. If you sign up for our emails, we'll also use your email address to send you updates, and you can unsubscribe at any time.
ADVERTISING AND COOKIES
We use the Meta Pixel, a tool from Facebook and Instagram, to understand how people use our website and to show relevant ads to people who have visited our site. The Meta Pixel uses cookies and may share information about your visit with Meta. You can control the ads you see on Facebook and Instagram in your Meta ad preferences, and you can block or delete cookies in your browser settings. Our shop runs on Big Cartel, which also uses cookies to keep your cart working and the site secure.
SHARING YOUR INFORMATION
We only share your information with the services we need to run our shop, such as our shop platform, payment providers, Australia Post for delivery and Meta for advertising. We never sell your personal information.
YOUR CHOICES
You can ask to see, correct or delete the personal information we hold about you by emailing us at enlightenmeuniverse@gmail.com.
CONTACT
Enlighten Me Ayurveda Pty Ltd
Gold Coast, Australia
enlightenmeuniverse@gmail.com